Thursday, April 19, 2012

When clinical, operational twain meets



Specialized function can integrate with function of specialists

When two persons perform the same or similar functions in two different areas or departments, process efficiency experts recruited by hospital administration logically call for standardization and perhaps a merger.

For many healthcare organizations, pharmacy and supply chain operations largely claim exception and immunity to the suggestion.

Arguably, either department can learn a great deal from the other. Pharmacy taps into the clinical realm more deeply and typically gains more acceptance by doctors and surgeons. In addition, pharmacy has a reputation for inventory management expertise, aided in part by formularies, P & T committees, drug data standardization and facilitated by direct supplier involvement in data management.

Meanwhile, supply chain oversees a breadth of product that far surpasses pharmacy’s, even though pharmacy may represent the larger dollar volume of annual purchases. Supply chain has developing ties with clinicians and the C-suite with direct links to an organization’s operating budget. In short, pharmacy may be responsible for one area, but supply chain reaches everywhere else, earning a prominent spot on CEO and CFO radar screens.

More than a few healthcare organizations recognize the value that a symbiotic relationship between pharmacy and supply chain can generate. In fact, a number of hospitals and healthcare systems have merged the two areas so that both operate under a single leader – either from pharmacy or supply chain.

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